Pelabuhan Tanjung Pelepas (PTP) Hiring! Full Time EXECUTIVE, FREE ZONE DEVELOPMENT in Johor - Ricebowl

1. Qualifications

• Bachelor's Degree in:

• Business Administration

• Marketing

• International Business

• Logistics

• Supply Chain Management

• Economics

• Or a related discipline

2. Experience

• Fresh graduates are encouraged to apply.

• Candidates with 1–3 years of experience in business development, customer service, commercial operations, logistics, or related fields are encouraged to apply.

• Experience in the logistics, port, industrial property, or Free Zone industry will be an added advantage.

3. Technical Knowledge

• Microsoft Office (Word, Excel, PowerPoint, Outlook)

• Customer Relationship Management (CRM)

• Business communication and report preparation

• Basic commercial and contract administration

• Knowledge of logistics, supply chain, or Free Zone operations is an added advantage

4. Preferred Competencies

• Strong interpersonal and communication skills

• Customer-focused with good relationship-building abilities

• Good planning and organizational skills

• Analytical and problem-solving skills

• Ability to work independently and as part of a team

• Positive attitude with a willingness to learn

• Detail-oriented and able to manage multiple tasks effectively

1. Customer & Tenant Support

• Assist in managing relationships with existing Free Zone customers and tenants.

• Respond to customer enquiries and coordinate with relevant departments to ensure timely resolution of issues.

• Support customer onboarding and tenancy-related activities.

• Maintain regular communication with customers to ensure a high level of service satisfaction.

2. Business Development Support

• Assist in identifying prospective customers and supporting business development initiatives.

• Support promotional activities, customer visits, exhibitions, and marketing events.

• Prepare business proposals, presentation materials, and marketing information.

• Conduct market research and gather industry information to support business opportunities.

3. Commercial & Contract Coordination

• Assist in preparing tenancy agreements, commercial documentation, and related correspondence.

• Coordinate documentation with Legal, Finance, and other internal stakeholders.

• Ensure customer records and commercial documents are properly maintained.

4. Operational Coordination

• Liaise with internal departments such as Engineering, Facilities, HSSE, Government Liaison, Finance, and Legal to facilitate customer requirements.

• Coordinate operational matters related to Free Zone tenants.

• Monitor follow-up actions to ensure customer requests are addressed promptly.

5. Administrative & Reporting

• Maintain accurate customer databases and tenancy records.

• Prepare reports, meeting minutes, presentations, and management updates.

• Monitor rental and payment status and coordinate with Finance when necessary.

• Ensure compliance with company policies, procedures, and Integrated Management System (IMS) requirements.

• Annual Leave
• EPF
• SOCSO
• EIS