Agensi Pekerjaan Talent Recruit Hiring! Full Time Restaurant Manager in Johor - Ricebowl

• Minimum 2 years of experience in a restaurant management role, preferably in fast food chain.

• Experience with rostering, procurement, and inventory management.

• Strong leadership and team management abilities.

• Excellent organisational and problem-solving skills.

• Proficiency in POS systems, MS Office, and inventory software.

• Financial literacy (budgeting, cost control, P&L analysis).

• Customer-focused with high integrity.

• Ability to work under pressure in a fast-paced environment.

• Flexibility to work shifts, including weekends and public holidays.

• Fluent in English and Bahasa Malaysia. Additional languages are a plus.

1. Operations Management:

• Ensure smooth day-to-day operations of the outlet, including opening and closing procedures.

• Maintain high standards of food quality, service, cleanliness, and safety.

• Monitor inventory levels and manage stock rotation to minimise waste and ensure freshness.

• Oversee equipment maintenance and report any issues promptly.

2. Staff Management & Rostering:

• Recruit, train, and supervise team members, including cashiers, kitchen staff, and assistants.

• Create and manage staff rosters to ensure optimal staffing levels based on sales forecasts and peak hours.

• Conduct performance reviews, provide feedback, and implement corrective actions when necessary.

• Foster a positive and motivated work environment aligned with the company's culture.

3. Procurement & Inventory Control:

• Manage procurement of food supplies, packaging, and other operational items within budget.

• Liaise with approved suppliers and ensure timely delivery of goods.

• Conduct regular stock takes and reconcile inventory records to prevent shortages or overstocking.

• Monitor food costs and implement cost-control measures without compromising quality.

4. Sales & Financial Management:

• Achieve sales targets and maximise profitability through effective execution of promotions and upselling.

• Handle cash management, daily reconciliations, and deposit preparations.

• Analyse financial reports and take action to address variances.

• Control operational costs, including labour, food, and utilities.

5. Customer Service & Brand Standards:

• Ensure every customer receives friendly, efficient, and memorable service.

• Address customer complaints promptly and professionally.

• Uphold the company's brand standards in food presentation, store appearance, and service delivery.

6. Compliance & Safety:

• Ensure compliance with health, safety, and hygiene regulations.

• Conduct regular safety audits and train staff on emergency procedures.

• Adhere to company policies and legal requirements.

• On-the-job training
• Friendly and supportive work environment
• Exposure to real business operations