- Lingkaran Syed Putra Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 58000

Bandar Kuala Lumpur, WP Kuala Lumpur
Working Location
Job Description
Requirements
Minimum Diploma level
Minimum 4 years of Customer Service Experience
Outstanding Problem-Solving and Decision-Making skills
Excellent Verbal and Writing skills
Able to communicate in Mandarin and English
Responsibilities
Ensuring that a company's services meet established quality standards.
Designing and implementing testing plans for the service.
Identifying issues that may affect quality and drafting quality assurance policies.
Coordinating with internal teams to understand business requirements and provide solutions.
Managing and maintaining systems to track the quality.
Conducting audits and inspections to ensure compliance with quality standards.
Evaluating feedback and implementing changes for improvements
Benefits
Skills
KTM - MID VALLEY
0.1 km
KTM - SEPUTEH
0.6 km
KTM - ABDULLAH HUKUM
0.7 km
LRT - ABDULLAH HUKUM
0.7 km
KTM - ANGKASAPURI
0.9 km
LRT - BANK RAKYAT BANGSAR
1.0 km
LRT - KERINCHI
1.2 km
MRL - KL SENTRAL
1.9 km
KTM - KL SENTRAL
1.9 km
LRT - KL SENTRAL
1.9 km
MRL - TUN SAMBANTHAN
1.9 km
LRT - UNIVERSITI
2.0 km
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