- Jalan PJU 5/14 Petaling Jaya Selangor Malaysia 47810

Working Location
Job Description
Requirements
* Oversee and manage the daily operations of the outlet to ensure smooth business activities and excellent customer service.
* Lead, supervise, and motivate outlet staff to achieve sales targets and maintain high performance standards.
* Monitor staff attendance, discipline, productivity, and overall work progress.
* Conduct staff training, coaching, and performance evaluations to improve team efficiency and service quality.
* Provide professional consultation to customers, recommend suitable treatments/services, and explain product benefits clearly.
* Handle customer inquiries, complaints, and feedback in a professional manner to maintain customer satisfaction.
* Perform sales closing by promoting treatments, products, and packages to meet outlet sales goals.
* Ensure all staff comply with company policies, procedures, and service standards.
* Assist Management in achieving business growth and operational excellence.
* Carry out any other duties or responsibilities assigned by Management from time to time.
Responsibilities
* Minimum 3 years and above experience in retail/beauty/wellness management
* Strong leadership and sales skills
* Able to work weekends and public holidays
* Good communication and customer service skills
* Experience in stock control and cash handling is an advantage
Benefits
Skills
SURIAN
0.3 km
KOTA DAMANSARA
1.5 km
MUTIARA DAMANSARA
2.0 km
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