Aisin Asia Sales Malaysia Hiring! Full Time Automotive Technical Support Executive in WP Kuala Lumpur, Earn up to MYR 5,530 - Ricebowl

Automotive technical and technology certificate or above

Hands-on experience in automotive repair and maintenance jobs

Ability to work independently to analyze problems, identify root causes, and document findings

Proficiency in MS Office applications such as Excel, Word, PowerPoint, and Outlook

Based in Malaysia with a valid Class 3 driving license

Willingness to travel within Malaysia and occasionally overseas

Familiarity with the Malaysian automotive parts industry is an advantage

Available to commence work on short notice

The overall goal of this position is to provide timely and accurate automotive technical support to customers, suppliers and other teammates

Trial fitment and evaluation for newly developed products

Diagnose and troubleshoot parts claim and produce necessary reports with clear technical explanation

Analyses parts claim situation and provide feedback to improve support process and enhance product quality

Support Business Development Team and Marketing Team from automotive technical perspective to find out unique selling points for our products

Support Marketing Team in technical perspective to find out common market practices to better publish our product strength in social media

Evaluate and compare competitor products to support Business Development Team in launching suitable products to enhance business

Conduct demonstration and presentation to different audiences for proper handling and installation of parts

Assist in the development and updating of technical manuals, bulletins, and training materials

Participate in regular team meetings to discuss common issues and share solutions

Garage knock door project , to promote our AISIN & ADVICS products

Engage workshop connection to gather actual workshop practices or common mistakes during installation or actual product pain point of our products