Agensi Pekerjaan & Perundingcara Bright Prospect Hiring! Full Time QA Senior Executive in Johor, Earn up to MYR 4,500 - Ricebowl

Preferably Diploma / Degree in related field.

Preferably 2 years working experience in related field OR minimum 3 years of working experience for those who do not meet the above academy requirements.

Excellent verbal and written communication skills.

Excellent in problem solving, inter-personal skills, and analytical skills.

Proficient with Microsoft Office Suite or related software

Oversee and ensure timely updating, control, and maintenance of QA/QC documented information in accordance with document control procedures and ISO requirements.

Support the evaluation, review, and continual improvement of Quality and Environmental Management Systems in compliance with ISO 9001 and ISO 14001 standards.

Review QA/QC records and reports prepared by QA Executives to ensure accuracy, completeness, and compliance prior to submission to management.

Lead and coordinate customer complaint investigations using a structured approach, including root cause analysis, corrective and preventive actions, and effectiveness verification.

Plan, execute, and coordinate internal audits (ISO, 5S, Safety, etc.), including audit scheduling, audit execution, report preparation, and follow-up of corrective actions.

Act as key coordinator and site representative for second-party and third-party audits, including preparation of audit documents, escorting auditors, and tracking audit findings.

Ensure compliance with applicable statutory, regulatory, customer, and other interested party requirements within the QA/QC scope and escalate risks where necessary.

Oversee QA laboratory standards, including calibration control, verification activities, equipment status monitoring, and related record management.

Lead Kaizen and continuous improvement projects within the QA/QC team and support cross-functional improvement initiatives.

Assign, coordinate, and monitor daily tasks of QA Executives and QA/QC sub-teams to ensure effective operation and workload balance.

Provide guidance, coaching, and on-the-job training to QA Executives to enhance competency and performance.

Support the Assistant QA Manager in preparing quality reports, audit summaries, KPI data, and management review inputs.

Perform other duties as assigned by the direct superior from time to time.