The Wet World Sdn. Bhd. Hiring! Full Time Assistant Supervisor in WP Kuala Lumpur, Earn up to MYR 2,500 + overtime - Ricebowl

1. Minimum Diploma holder

2. Can communicate well in English and Bahasa Melayu

3. Good attitude and interpersonal skills

4. Organized to plan and execute an event successfully

5. Self-motivation and enthusiasm

6. Creative and innovation: Encouraging new ideas in the decoration party theme

1.      Operational Excellence

·       Oversee daily operations including opening and closing procedures.

·       Ensure all play areas, attractions, and party rooms are clean, functional, and well-maintained.

·       Monitor staff deployment to ensure sufficient coverage across all zones.

·       Support the execution of birthday parties, events, and group bookings.

2.      Safety & Compliance

·       Conduct daily safety and hygiene inspections for all play equipment.

·       Enforce adherence to company safety standards and government regulations.

·       Promptly report and document any incidents, accidents, or hazards.

·       Ensure emergency response and evacuation procedures are understood by all staff.

3.      Guest Experience

·       Deliver a welcoming, professional, and friendly atmosphere for all guests.

·       Handle guest inquiries and complaints effectively and courteously.

·       Monitor and coach staff on service quality and guest interaction.

·       Uphold cleanliness, presentation, and the overall look and feel of the facility.

4. Team Leadership

·       Lead, motivate, and coach team members to achieve performance standards.

·       Conduct briefings, training, and evaluations regularly.

·       Manage scheduling, attendance, and discipline matters fairly and efficiently.

·       Foster teamwork and positive staff morale across all operational areas.

5. Facility & Equipment Management

·       Conduct preventive maintenance checks and coordinate repairs.

·       Monitor inventory levels and ensure timely replenishment of consumables.

·       Maintain accurate records for safety checks, incidents, and maintenance logs.

6. Financial & Administrative Duties

·       Support daily cash handling, ticketing, and revenue reporting processes.

·       Track performance against daily and monthly sales targets.

·       Contribute ideas for promotions, upselling, and customer retention.

·       Prepare daily/weekly reports on operations, staff performance, and guest feedback.

• Medical and Hospitalisation Leave
• Training Provided
• Staff Meal
• Staff Discount
• Annual Leave
• EPF
• SOCSO
• EIS
• Overtime Pay
• Allowance Provided