- Jalan Kenari 7 Puchong Selangor Malaysia 47170

Working Location
Job Description
Requirements
Minimum 1 year of experience in a similar role is preferred, but not mandatory.
Good command of English, Mandarin and Bahasa Malaysia is highly preferred.
Willing to travel outstation or overseas to conduct or support retail training programs.
Strong interpersonal skills and willingness to work closely with retail teams.
Flexible, proactive, and eager to learn retail operations.
Responsibilities
Job Summary
The Training Assistant will support the Department Head in all retail training-related matters. This role involves assisting in training delivery, developing training materials and SOPs, monitoring staff performance, and supporting appraisal and improvement processes. The ideal candidate is hands-on, adaptable, and willing to travel for training assignments.
Key Responsibilities
Training & Development
Assist in planning and executing retail training programs.
Conduct retail training sessions.
Assist in setting up, maintaining, and updating training SOPs.
Update and maintain training manuals and related materials.
Performance Monitoring
Support performance tracking, staff appraisals, and documentation.
Assist in the implementation and follow-up of Performance Improvement Plans (PIP).
Operational Exposure (Onboarding Requirement)
During the first month, actively participate in day-to-day roadshow and retail operations to gain hands-on understanding of retail SOPs and operational needs.
Benefits
Skills
PUSAT BANDAR PUCHONG
0.2 km
TAMAN PERINDUSTRIAN PUCHONG
1.3 km
IOI PUCHONG JAYA
1.6 km
BANDAR PUTERI
2.0 km
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