- Golden Triangle Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50250
Welsend Malaysia Hiring! Full Time Customer Experience Representative (Immediate Hiring) in WP Kuala Lumpur, Earn up to MYR 5,200 + bonus - Ricebowl
MYR4,500 - MYR5,200 Per Month
Bonus: MYR400 - MYR600 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
More than 40 have applied to this job
Posted
4 days ago • Closing
8 Jun 2026
More than 40 have applied to this job
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Working Location
Job Description
Requirements
Fluent in English AND Mandarin
Minimum 1 year of customer service experience
Strong verbal and written communication skills
Proficient in MS Office, & live chat tools
Able to multitask and work well under pressure
5 working days per week, 2 days off, Rotational shifts (includes morning, evening & midnight shift)
Willing to work rotational shifts including midnight shifts, weekends & public holidays
Responsibilities
Handle inbound & outbound calls, emails, and live chat
Resolve customer issues efficiently and with empathy
Gather customer feedback and share insights with the team
Meet KPIs for customer satisfaction and response time
Support process improvement initiatives
5 working days per week, 2 days off
Rotational shifts (includes morning, evening & midnight shift)
Benefits
- Annual Leave
- EPF
- SOCSO
- EIS
- Performance Bonus
- Training Provided
- Outpatient
Skills
Customer Service
Communication
How to go to Welsend Malaysia Sdn Bhd by MRT, LRT or other public transport?
Bandar Kuala Lumpur
Nearby Public Transportation
MRL - BUKIT NANAS
0.3 km
LRT - DANG WANGI
0.6 km
MRL - RAJA CHULAN
0.6 km
LRT - KAMPUNG BARU
0.7 km
LRT - KLCC
0.8 km
MRL - MEDAN TUANKU
1.0 km
MRT - BUKIT BINTANG
1.1 km
MRL - BUKIT BINTANG
1.1 km
LRT - MASJID JAMEK
1.3 km
MRT - PERSIARAN KLCC
1.3 km
MRT - CONLAY
1.3 km
LRT - PLAZA RAKYAT
1.3 km
LRT - BANDARAYA
1.4 km
MRL - IMBI
1.4 km
MRT - AMPANG PARK
1.4 km
LRT - AMPANG PARK
1.4 km
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