• Minimum Diploma or Degree in Hospitality Management, Business Administration, Food & Beverage Management, or related field (preferred).• Minimum 3–5 years of experience in restaurant operations, with at least 1–2 years in a supervisory or managerial role.• Strong leadership and team management skills with the ability to supervise and motivate staff.• Good knowledge of restaurant operations including customer service, food safety, inventory control, and daily outlet management.• Ability to manage manpower scheduling, staff attendance, and operational planning.• Knowledge of Malaysian food hygiene and safety standards.• Strong problem-solving and decision-making skills.• Good communication and interpersonal skills.• Proficient in Microsoft Office and restaurant POS systems.• Able to work on weekends, public holidays, and rotating shifts.• Able to handle pressure and work in a fast-paced environment.• Ability to converse in Mandarin will be highly prioritized due to business requirement.• Possess own transport and willing to travel between outlets.