At least Diploma in Computer Science/ Information Technology / Cybersecurity or related disciplines from a reputable institution.
Minimum 1 year working experience in IT Technical Support / Call Center or Helpdesk support would be added advantage. Fresh grad is encouraged to apply.
Knowledge of configuring & troubleshooting Wintel based, Mac OS/iOS and Android devices.
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Bachelor's degree or equivalent qualification in Engineering, Supply Chain Management, Quality Management, Business Administration, or a related field (preferred but not mandatory).
Certification in Quality Management (e.g., ISO 9001, Six Sigma, or equivalent) is a plus.