Do you excel at handling customer inquiries, multi-tasking and hitting performance targets? Do you have strong active listening skills and an enthusiastic personality? Can you build rapport online, while asking probing questions to address issues and solve problems using templated solutions?

Pinnacle is seeking Customer Service Representatives to join our team. In this role, you will bring your positive energy, enthusiasm and expertise to deliver exceptional service and effective solutions to customers. You will work with leading technologies and systems, supported by a dedicated team of leaders and colleagues every day.

Responsibilities

Respond to customer inquiries professionally and promptly.
Ask relevant questions to understand and resolve customer concerns.
Provide accurate solutions using established guidelines and templates.
Navigate multiple computer platforms and maintain accurate customer records.
Meet service quality and performance targets.

What We Offer

Basic salary of RM4,000–RM4,500 per month.
Work from home.
Medical benefits.
Paid training.
Career advancement opportunities—80% of our frontline leaders have been promoted from within.

Qualifications

Strong verbal and written communication skills in Kazakh, Uzbek, English and Russian.
Language assessments will be conducted as part of the selection process.
At least one year of customer service and/or call centre experience.
Ability to navigate multiple computer platforms simultaneously.
Familiarity with Microsoft Office tools.
High school diploma or equivalent.
Own laptop and reliable home internet connection.

To apply or enquire, please send your resume or questions via WhatsApp to 010-988 8905 for immediate review

Job Type: Full-time

Job Type: Full-time

Pay: RM4,000.00 - RM4,500.00 per month

Benefits:

Work from home

Application Question(s):

Do you have own laptop and internet at home?
Can you start within 1 week once selected?
Do you agree to accept salary of RM4,000 to RM4,500?

Experience:

Customer service: 1 year (Required)

Language:

Kazakh (Required)
Uzbek (Required)
English (Required)
Russian (Required)

1份居家办公Customer Experience Executive - 在家工作 - October 2026

管理提醒

Customer Experience Executive - Russian - Kazakh Speaker - Work From Home - RM4000