全职 IT SPECIALIST 工作, 薪水 up to SGD 5,500, KINGSMEN GLOBAL PTE. LTD. Southeast (Singapore) 公司招聘中 - Ricebowl

About the Role

We are seeking a hands-on IT Specialist to support the day-to-day technology needs of our freight forwarding operations. This role is primarily focused on IT infrastructure and support — managing our network, hardware, systems, and end-user support — while also contributing to light software development and maintenance of internal tools and freight-related systems (e.g., TMS, EDI integrations).

Beyond day-to-day IT operations, you will play a key role in driving the company's digital transformation agenda, identifying opportunities to modernize our systems and processes, and championing the adoption of AI-driven tools for logistics optimization — from route and capacity planning to demand forecasting and operational efficiency.

You'll be the go-to person ensuring our systems run smoothly so our operations, sales, and customer service teams can keep freight moving without interruption, while also helping shape how technology and AI move the business forward.

Key Responsibilities

IT Infrastructure & Support (Primary Focus)

Manage and maintain company network infrastructure (LAN/WAN, firewalls, switches, VPN)

Administer servers, workstations, and cloud/on-prem systems

Provide first- and second-line technical support to staff across departments

Manage user accounts, access permissions, and IT security policies

Oversee hardware procurement, setup, and lifecycle management (laptops, printers, scanners, mobile devices)

Monitor system performance, backups, and disaster recovery processes

Ensure IT security best practices, including endpoint protection, patching, and data backup

Liaise with external vendors (ISPs, hardware suppliers, software vendors) as needed

Software & Systems Support (Secondary Focus)

Support and maintain internal business systems, including freight-specific platforms (e.g., TMS, customs/EDI systems) where applicable

Perform basic scripting, automation, or light development work to improve internal workflows

Assist with integration between systems (e.g., TMS, accounting software, customer portals)

Troubleshoot software issues and coordinate with vendors/developers for fixes

Support testing and rollout of new systems or software updates

Digital Transformation & AI-Driven Logistics Optimization

Lead and coordinate the company's digital transformation initiatives, identifying opportunities to modernize legacy systems and streamline manual processes

Research, evaluate, and pilot AI-driven tools and platforms for logistics optimization (e.g., route planning, shipment forecasting, capacity/yield optimization, anomaly detection)

Partner with operations and management teams to identify pain points where automation or AI can improve efficiency and reduce costs

Drive adoption of new digital tools across the organization, including training and change management support

Track industry trends in logistics technology and AI, and recommend relevant innovations to leadership

Manage or contribute to digital transformation projects from planning through implementation and rollout

General

Document IT processes, configurations, and troubleshooting procedures

Provide IT onboarding/offboarding support for new and departing employees

Stay current on IT security threats and recommend improvements

Assist with ad-hoc IT projects as the business grows

Requirements

Experience & Qualifications

Diploma or Degree in Information Technology, Computer Science, or related field

At least 5 years of relevant experience in an IT support/infrastructure role

Experience in freight forwarding, logistics, or supply chain industry is a strong plus

Familiarity with EDI, or customs systems is an advantage

Technical Skills

Solid understanding of networking (LAN/WAN, VPN, firewalls, DNS/DHCP)

Experience with Windows Server/Active Directory administration

Familiarity with cloud platforms (e.g., Microsoft 365, Azure, AWS) is a plus

Basic scripting/programming knowledge (e.g., Python, PowerShell, SQL) preferred

Understanding of IT security fundamentals (endpoint protection, backups, access control)

Hardware troubleshooting experience (desktops, laptops, printers, mobile devices)

Soft Skills

Strong problem-solving skills and ability to work independently

Good communication skills — able to explain technical issues to non-technical staff

Well-organized, able to manage multiple support tickets/priorities

Comfortable working onsite and responding to urgent IT issues as they arise

ATTRACTIVE COMPANY WELFARE BENEFITS

5 days work week

Medical & Dental Benefit

Birthday Leave

OT Transport Claim (if applicable)

Fitness-Related Activities Claim

WHY JOIN US

Collaborative and supportive work environment.

Opportunity to manage IT operations for regional teams.

Work on dynamic projects with room for professional growth.

We appreciate your interest in joining our team. However, we would like to remind all applicants that sending resumes to any or random group email addresses within our company will be deemed as unprofessional work behaviour as it violates our confidentiality protocols.

Hence, resumes & applications not submitted via the proper channel will be rejected and blacklisted immediately without any consideration due to the breach in confidentiality protocols.

To ensure your application receives proper consideration, we kindly request that all applications be submitted through the designated channel on the job portal. This helps us maintain confidentiality and ensures that your application reaches the appropriate hiring personnel.

Thank you for your understanding and cooperation in adhering to our application process.

PLEASE INCLUDE THE FOLLOWING IN YOUR CV

Last drawn salary

Expected salary

Availability

Reason(s) for leaving current/previous job
Kingsmen Global Pte Ltd is a professional freight forwarder specialising in tailored logistics solutions & services for our global clientele.

We pride ourselves in going the extra mile to ensure a seamless supply chain all while maintaining maximum cost-efficiency for our clients.

We are committed to continuously revolutionise our work procedures and ensuring that every role contributes meaningfully. This initiative is aimed at streamlining operations and empowering our team members to focus on high-impact tasks that emphasise personal touch.