全职 Service Desk Engineer 工作, 薪水 up to SGD 2,000, ITCAN PTE. LIMITED Islandwide (Singapore) 公司招聘中 - Ricebowl

• End-to-End Ticket Lifecycle and monitoring relevant metrics • Incident Management Workflow, including appropriate escalation • First Call Resolution and Remote assistance • Users’ IT accounts and access management (e.g. AD and Email account) • Password Resets and Account unlock (including self-service) • Process Change & Service requests