Job Summary
You will deliver excellent customer service, manage cashier duties, maintain bakery product quality and presentation, support stock handling, and uphold cleanliness and food safety standards in a fast-paced bakery environment.
Responsibilities
- Greet customers warmly and provide efficient service to enhance their experience
- Assist customers in selecting products and offer informed recommendations
- Process cash and electronic payments accurately at the cashier counter
- Arrange, display, and replenish bakery products neatly to company standards
- Pack and serve bakery items following company guidelines for quality and presentation
- Maintain cleanliness and hygiene in the bakery, counter, and dining areas consistently
- Inspect bakery products for freshness, quality, and expiry dates before sale
- Receive, check, and store stock properly to ensure inventory accuracy
- Support daily opening and closing procedures to prepare the outlet for operation
- Assist with basic food preparation tasks as needed to support bakery operations
- Follow food safety, hygiene, and company standard operating procedures strictly
- Handle customer enquiries and feedback professionally to resolve issues promptly
- Perform additional duties assigned by the Outlet Manager or Supervisor as required
Preferred Competencies And Qualifications
- Experience in F&B, bakery, retail, or customer service environments is advantageous
- Strong communication and interpersonal skills to engage effectively with customers and team members
- Ability to work efficiently in a fast-paced environment while maintaining quality
- Willingness to work shifts, including weekends and public holidays
- Physical capability to stand for extended periods and perform basic physical tasks
- Positive attitude with eagerness to learn and grow in the role