Monitor and improve sales performance, operational standards, merchandising, and SOP compliance across assigned outlets.
Drive monthly and annual sales targets, including B2B, B2C, franchise, and business development targets.
Conduct regular outlet visits and identify opportunities to improve sales, customer conversion, and operational performance.
Build and maintain strong relationships with franchisees, outlet owners, customers, and business partners.
Identify and develop new B2B customers, franchise prospects, and strategic business opportunities.
Follow up on leads, conduct business presentations and negotiations, and support sales closing and conversion.
Prepare sales reports, forecasts, performance analysis, and business updates for management.
Monitor sales trends, inventory levels, and overall commercial performance.
Work closely with Operations, Marketing, Warehouse, Supply Chain, and Finance teams to resolve issues and ensure smooth business operations.
Support the planning and opening of new outlets and franchise locations.
Requirements
Diploma or Bachelor's Degree in Business, Sales, Marketing, Management, or a related field.
Minimum 3–5 years of relevant experience in sales, business development, retail/F&B, franchise management, or a related industry.
Experience managing multiple outlets, branches, or stores.
Proven track record in achieving sales targets and driving revenue growth.
Hands-on experience in B2B and B2C sales.
Experience working with franchisees, outlet owners, or business partners is highly preferred.
Experience in preparing sales reports, forecasts, business plans, and performance analysis.
Strong experience in sales presentations, negotiations, lead conversion, and closing deals.
Good understanding of outlet operations, inventory, and commercial performance.
Able to work effectively with cross-functional teams including Operations, Marketing, Warehouse, Finance, and Supply Chain.
Candidates with experience in a multinational company, regional office environment, or working with China-based stakeholders will have an added advantage.