Job Description
- Assist the Outlet Supervisor in managing daily outlet operations.
- Supervise and guide outlet staff to ensure smooth operations and good customer service.
- Monitor staff attendance, punctuality, grooming and work performance.
- Ensure staff follow company SOPs, food safety, hygiene and service standards.
- Assist in monitoring food preparation, product quality and cleanliness of the outlet.
- Handle customer enquiries and complaints professionally.
- Assist with stock checking, inventory control and monitoring of wastage.
- Ensure the outlet is properly maintained and ready for daily operations.
- Support the Supervisor in managing staff schedules and daily work assignments.
- Report operational issues and staff matters to the Outlet Supervisor/Management.
- Perform other duties assigned by the Supervisor or Management.
Requirements
- Minimum SPM qualification; Diploma in F&B, Hospitality or related field is an advantage.
- Preferably 1–2 years of experience in F&B, retail or a similar supervisory role.
- Experience in handling or supervising a team will be an advantage.
- Good communication and interpersonal skills.
- Responsible, disciplined and able to work independently.
- Able to work in a fast-paced environment and handle operational challenges.
Pay: RM1,700.00 - RM1,800.00 per month
Benefits:
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development
Ability to commute/relocate:
- Kuching: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What is your notice period?
- When are you available to join?
- Do you possess own transportation?
- Are you willing to work on shift?
- Are you willing to work at different outlets when required?
- Do you have experience working in F & B Industry?
Location:
Willingness to travel:
Work Location: In person