全职 Customer Service Executive (Order Processing- Electronics- Manufacturing) 工作, 薪水 up to SGD 3,600, C&W Electronics Pte Ltd North-east Region (Singapore) 公司招聘中 - Ricebowl

Key Responsibilities:

• Process customer Purchase Orders (POs), verify order details, and create Sales Orders in the ERP system (Dynamics 365 Business Central).
• Handle customer enquiries and provide sales support, including order status, delivery schedules, product issues, and complaint resolution.
• Coordinate with Planning, Warehouse, and logistics providers to ensure timely order fulfilment, shipment, and delivery.
• Prepare and maintain sales and shipping documents, including Delivery Orders (DOs), Sales Invoices, Debit Notes, Credit Notes, and export documentation.
• Monitor sales backlog, outstanding orders, customer payments, and shipment progress to ensure smooth order execution.
• Coordinate freight arrangements, duty & tax payment requests, and Return Material Authorization (RMA) activities.
• Maintain accurate sales records, reports, customer data, and document filing.
• Perform data entry and other duties or projects as assigned.

Job Requirement:

• Diploma, Higher NITEC, or equivalent qualification in Business Administration, Sales, or a related discipline.
• Proficiency in English and Mandarin is required to handle business correspondence, quotations, service updates and follow-up communication with an existing group of customers who primarily communicate in Mandarin.
• 1–2 years of relevant experience in customer service, order management, sales coordination, logistics, or a similar role.
• Candidates should have hands-on experience managing customer enquiries and supporting the end-to-end order fulfilment process, including order processing, delivery coordination, shipment tracking, and complaint resolution.
• Experience using an ERP system is an advantage.
• Strong communication and interpersonal skills.
• Good organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Meticulous, responsible, and able to work independently as well as in a team.
• Positive attitude with strong problem-solving and customer service skills.

Pay: $2,500.00 - $3,600.00 per month

Work Location: In person