全职 ACCOUNT SERVICING EXECUTIVE 工作, 薪水 up to SGD 2,800, GUANGDONG IMPORT & EXPORT PTE LTD West Region (Singapore) 公司招聘中 - Ricebowl

Company Background  

Guangdong was established in 1987 and mainly deals with dried fruits, agricultural products, grain products, sauces, moon cake fillings and a wide variety of food products. We are a professional and experienced wholesaler and food supplier, supplying quality food to local retail shops and to the F&B industry.  

Core Responsibilities:  

• Serve as the primary point of contact for all existing customer accounts and maintain strong customer relationships. 

• Handle and process all enquiries, orders, requests, and feedback from existing customers in a professional and timely manner. 

• Coordinate with internal departments to ensure timely order fulfilment, delivery, and service support. 

• Resolve customer complaints, service issues, and product quality concerns promptly and professionally. 

• Identify opportunities for account growth by analysing and understanding customer business needs and purchasing trends 

• Work closely with customers to identify factors contributing to any drop in business performance and recommend solutions/develop appropriate follow-up actions 

• Maintain accurate customer records and account information in system. 

Job Requirements:  

• Good communication and interpersonal skills  

• Basic computer knowledge  

• Proficiency in mandarin to liaise with mandarin speaking associates   

• Prior working experience in food supplies industry is an advantage.  

Additional Info:   

• Office located at Jurong (Toh Guan)  

• Monday to Friday 8am – 5pm, Alternate Saturdays 8am – 2pm