全职 Retail Operations Executive 工作, 薪水 up to SGD 4,500, Sia Huat Private Limited Central Region (Singapore) 公司招聘中 - Ricebowl

Job Summary:
We are seeking a dynamic and motivated

Assistant Team Lead, Retail Operations

to join our retail team. This role is designed for individuals aspiring to take on future leadership positions within the retail sector. The successful candidate will undergo comprehensive training and gain hands-on experience in

customer service

,

store operations

,

sales performance

,

promotional activities

, and

inventory management

.

Key Responsibilities:
Customer Service

Deliver exceptional service by assisting customers with product inquiries, purchases, and issue resolution.

Ensure customer satisfaction through prompt, friendly, and knowledgeable support.

Learn to handle escalated customer complaints in a professional and solution-oriented manner.

Sales & Store Performance

Support daily sales initiatives and contribute to achieving store targets.

Monitor and analyze sales data to identify trends and performance gaps.

Assist in implementing strategies to increase sales, including upselling and cross-selling.

Store Operations

Assist with daily store opening and closing procedures.

Maintain store cleanliness, organization, and compliance with brand standards.

Follow company procedures related to safety, security, and operational policies.

Support scheduling and shift planning under manager supervision.

Promotions & Merchandising

Assist in executing promotional campaigns and visual merchandising plans.

Set up promotional displays, signage, and marketing materials.

Monitor promotional effectiveness and provide feedback to store leadership.

Inventory Management

Monitor stock levels and assist with timely replenishment of shelves.

Support the receiving, checking, and organizing of inventory deliveries.

Participate in stocktaking and inventory audits.

Identify and report slow-moving or damaged items.

Training & Development

Participate actively in training modules covering retail operations, sales techniques, and inventory control.

Shadow experienced team members and store leadership to learn best practices.

Complete performance evaluations and provide progress reports as required.

Requirements:
Minimum GCE ‘O’ level /NITEC at least 2 years of relevant retail sales experience

Strong interest in developing a career in retail management.

Excellent interpersonal and communication skills.

Customer-focused mindset with a proactive attitude.

Willingness to work on Saturdays.

Ability to work in a fast-paced, team-oriented environment.
With over 60 years of experience in foodservice supplies in Singapore, Sia Huat partners with the best brands from around the world to offer complete front to back of the house foodservice products. Our customer-centric approach is supported by a 100,000sqf warehouse/ distribution facility and a 10,000sqf product display area, large scale concept store and overseas offices in Malaysia and Indonesia.

We have a team of over 200 employees are based in Singapore, Malaysia and also Indonesia. From our respective representative offices, we take care of our international customers to ensure their orders are delivered on time and in a complete manner. For regular day-to-day operation needs, our 3-unit retail office at Temple Street is convenient for easy pick- ups, while our Corporate Display Area is a favourite stopover for many overseas customers who wish to be updated on what’s new and available in the market today.