Job Responsibilities
Provide day-to-day IT support to employees and troubleshoot hardware, software, network and system issues.
Set up and maintain computers, laptops, printers, mobile devices and other IT equipment.
Install, configure and update software, applications and operating systems.
Manage user accounts, access rights and basic IT security matters.
Monitor and maintain the company’s network, internet connection and IT systems.
Troubleshoot Microsoft 365, email, printer and other office system issues.
Liaise with external IT vendors and service providers when required.
Maintain IT asset records, software licences and IT documentation.
Assist with data backup, cybersecurity and system maintenance.
Provide IT support and guidance to staff on the proper use of IT systems.
Perform other IT-related duties as assigned.
Requirements
Diploma or Degree in Information Technology, Computer Science or a related field.
At least 1–3 years of relevant IT support experience.
Good knowledge of Windows, Microsoft 365, networking, hardware and software troubleshooting.
Good problem-solving and communication skills.
Able to work independently and provide timely support to users.
Experience in a manufacturing or SME environment will be an advantage.
Established in 1976, started with a very humble beginning,
Chong Fong
Engineering has now a strong reputation service provider in various engineering sectors. The boils down in the belief in growing a strong competent team with our own core.
Chong Fong
has a long history of providing opportunities to people to begin their coureers in our company graduates and apprentices
The commitment to develop our own talent has integral to our success as a company with the knowledge and ability of our staff making us as the partner of choice for many clients