Job Overview
We are looking for a motivated and passionate candidates to join our team. This is a structured management development programme designed to groom future F&B leaders and Managers.
You will receive hands-on training across restaurant operations, people management, customer service and business performance, with opportunities for career progression.
Key Responsibilities
1. Structured Operations Training
- Undergo comprehensive on-the-job training across key areas of restaurant operations.
- Gain hands-on exposure to restaurant opening and closing procedures, service operations, POS and cashiering.
- Learn and maintain high standards of food quality, hygiene, food safety and workplace safety.
- Understand and follow company SOPs, operational standards and service procedures.
2. Restaurant Operations & Business Management
- Support the daily operations and smooth running of the restaurant.
- Assist in monitoring sales performance, labour productivity, inventory and operating costs.
- Learn effective manpower deployment, shift planning and staff scheduling.
- Assist with stock management, ordering, receiving and inventory control.
- Identify operational issues and work with the management team to implement improvements.
3. Customer Experience
- Deliver a consistently high standard of customer service and dining experience.
- Handle customer feedback and complaints professionally and effectively.
- Monitor service standards and identify opportunities to improve customer satisfaction.
4. People & Team Management
- Progressively take responsibility for supervising and leading frontline team members.
- Coach, train and develop employees to achieve operational and service standards.
- Assist with staff onboarding, recruitment and performance management.
- Develop effective communication, leadership and team-building skills.
5. Leadership Development
- Take on increasing responsibilities in shift management and daily decision-making.
- Lead shifts independently as competencies are demonstrated.
- Work closely with Restaurant Managers and Operations teams to achieve outlet targets.
- Develop commercial awareness and the ability to manage both people and business performance.
Career Progression
This programme is designed to progressively develop your
leadership, operational and business management capabilities
, preparing you for greater responsibilities and future
management opportunities
within our F&B operations. As you demonstrate strong performance, leadership capability and operational competency, you will have the opportunity to take on
increasing responsibilities and progress into a management position
.
Requirements:
Bachelor's
Degree in any discipline
are welcome to apply.
- Strong communication and interpersonal skills.
- Passionate about the F&B industry and willing to learn.
- Good leadership potential and problem-solving skills.
- Able to work in a fast-paced and multicultural environment.
- Willing to undergo rotational assignments and hands-on operational training.
- Able to work on weekends and PH