- Singapore
工作地点
职位描述
岗位职责
One of our leading Technology clients is seeking a CX Event Operations Specialist (Contingent Worker) for its Singapore office.
The CX Event Operations Specialist will partner with the Community Experience (CX) team to deliver high-quality onsite events and community activations at our Singapore campus. This role is execution-focused, responsible for the operational delivery of events from planning through to post-event wrap. The CX Event Operations Specialist will also support the procurement process for event-related suppliers and services. This is a contractor position based in Singapore and will report directly to the Singapore CX Manager. Travel is not expected as part of this role.
RESPONSIBILITIES
Event Execution (80% of time):
Support the end-to-end operational delivery of onsite events including local cultural moments, tentpole Meetups, End of Year Events utilizing global playbooks and local knowledge.
Manage event logistics including venue setup, supplier coordination, facilities/AV requirements, catering, signage, and day-of-show execution.
Coordinate with cross-functional partners (AV, security, catering, facilities) to ensure seamless event delivery.
Maintain the local events calendar, ensuring alignment with regional and global CX strategic plans.
Support the collection of event data, attendee feedback, and post-event retrospectives. Surface key learnings and process improvements to relevant stakeholders.
Maintain best practice documents, run-of-show templates, and process guides for repeatable event formats.
Support supplier relationships for event services, supporting creative briefs, quotes, and on-the-day delivery.
Procurement Support (20% of time):
Support the end-to-end procurement process for event-related suppliers, including onboarding new vendors, creation of purchase requisitions (PRs), Third Party Assessments (TPAs), and purchase orders.
Process PRs efficiently to reduce holds and positively impact payment cycles from initiation to payment completion.
Communicate with suppliers on PO queries and troubleshoot procurement issues as they arise.
Support budget tracking and reconciliation for event spend, maintaining accurate documentation.
MINIMUM QUALIFICATIONS
4+ years of experience in event operations, event production, or a similar role in a fast-paced corporate or agency environment
BA/BS in Events Management, Communications, Business, or a related field
Experience managing multiple events simultaneously from planning through execution
Experience coordinating with cross-functional teams and external suppliers
Strong organizational skills with the ability to manage competing priorities and tight deadlines
Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals
PREFERRED QUALIFICATIONS
Experience in procurement operations or source-to-pay processes
Experience working in a tech company or large-scale corporate environment
Knowledge of event CRM tools and data collection methodologies
Experience supporting events across multiple sites or regions
Graphic design or content creation experience for event communications
Top 3 non-negotiable must skills:
Procurement process operations
Event management (Project management in a sense of planning and execution)
Budget management
Contract Duration- 12 months
重要安全守则
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