兼职 Customer Service Executive 工作, 薪水 up to SGD 2,500, JSF TRANSFORMATIVE PTE. LTD. Southeast (Singapore) 公司招聘中 - Ricebowl

We are looking for a friendly, proactive and responsible Part-Time Customer Service Executive to support our front desk and engage with both existing and potential clients.

This is not just a receptionist role. You will be responsible for creating a welcoming experience at the studio while actively following up with enquiries and leads through WhatsApp and phone calls.

Key Responsibilities

Welcome and engage clients and visitors at the studio

Respond to enquiries through WhatsApp, phone and other channels

Call new and existing leads to arrange trials and consultations

Follow up consistently with leads who have not responded or booked

Follow up with clients after trials and consultations

Engage existing clients and assist with bookings, scheduling and general enquiries

Maintain accurate records of leads, follow-ups and outcomes

Re-engage older leads and past enquiries

Support Personal Trainers and Physiotherapists with client coordination

Assist with basic front-desk administration and daily studio operations

Support studio promotions, events and client engagement activities

What We're Looking For

Friendly, confident and comfortable speaking with people

Good communication skills in person, over WhatsApp and on the phone

Proactive and willing to make outbound calls

Responsible and organised with follow-ups

Comfortable working towards lead follow-up and appointment-booking targets

Basic computer and administrative skills

Customer service, retail, hospitality, fitness or sales experience is an advantage

Able to work independently during assigned shifts

We are looking for someone who takes initiative, enjoys interacting with people and understands that every enquiry should be properly followed up.