全职 F-B OPERATIONS MANAGER - ASSISTANT MANAGER 工作, 薪水 up to SGD 5,500, OCD HANDS PTE. LTD. Southeast (Singapore) 公司招聘中 - Ricebowl

Responsibilities including but not limited to:
Oversee the daily operations of the F&B outlet(s), ensuring smooth and efficient service.

Lead, coach, and motivate the service and operations team to deliver excellent customer experiences.

Manage manpower planning, staff scheduling, deployment, attendance, and operational coverage.

Monitor outlet sales, productivity, operating costs, and key performance indicators (KPIs).

Drive sales and revenue through effective upselling, promotions, and operational initiatives.

Ensure compliance with food safety, hygiene, workplace safety, and company operating standards.

Maintain high standards of food quality, service, cleanliness, and overall outlet presentation.

Handle customer feedback and complaints professionally and implement appropriate follow-up actions.

Monitor inventory levels, ordering, stock control, wastage, and cost management.

Work closely with the kitchen and operations teams to ensure efficient coordination between front and back of house.

Conduct regular operational checks and ensure company policies and standard operating procedures (SOPs) are consistently followed.

Assist with recruitment, onboarding, training, performance management, and staff development.

Prepare and review operational reports and provide recommendations for continuous improvement.

Support the management team in implementing new initiatives, promotions, events, and business strategies.

Assist with outlet opening and closing procedures and ensure proper cash and operational controls.

Perform other operational duties and projects as assigned by management.
OCD Hands Pte. Ltd. was incorporated in 2019. We are NEA-registered Cleaning Business (NEA200314/0049D/N01).

OCD Hands Pte. Ltd. (UEN 201910049D is a company that provides part-time cleaning services and is licensed by the NEA, which means our clients can depend on both an efficient and well-done service provided by cleaners. The services that we provide are dishwashing and cleaning for both commercial and residential needs. OCD Hands strives to build positive relationships with our clients to ensure communication and to build a good connection with the companies to which we provide our services.

Additionally, we supply manpower for multiple scenarios including; stewards for events, hotel housekeeping, and public area attendants. In keeping with our cleaning solutions mantra, we are also dedicated to demonstrating efficient and high-quality services which will be in keeping with a client's individual needs and beliefs.