Salary up to RM 7000
Job Responsibilities:
- Manage and supervise the technician and field service team
- Oversee daily service and maintenance activities
- Monitor service performance, KPIs and team productivity
- Plan manpower, technician schedules and job assignments
- Manage inventory, spare parts and service equipment
- Coordinate logistics and customer service requirements
- Provide training and development for technical staff
- Work closely with Sales, Engineering, Quality and Supply Chain teams
- Handle customer complaints and service escalations
- Prepare operational reports and maintain ISO-related documentation
Requirements:
- Diploma/Degree in Mechanical Engineering, HVAC, Refrigeration or related field
- Minimum 5 years of experience in chiller/refrigeration service operations
- Strong technical knowledge of chiller or cooling systems
- Proven experience managing technicians or field service teams
- Good leadership, manpower planning and problem-solving skills
- Able to coordinate multiple service activities and customer requirements
- Willing to work in a fast-paced service environment
Jenis Pekerjaan: Permanen
Upah: RM2.341,84 - RM9.418,18 per bulan
Lokasi Kerja: Tatap muka