- Singapore
全职 IT Systems Officer 工作, 薪水 up to SGD 5,000, TALENTBOLT 公司招聘中 - Ricebowl
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职位描述
岗位职责
Role Overview
This position is responsible for supporting and administering the organisation's Microsoft 365 cloud environment and associated IT infrastructure. The role balances hands-on technical work with day-to-day user support, helping ensure systems stay secure, stable, and performing well — for staff working in the office, remotely, and on board vessels.
Core Duties
Design, build, and roll out Microsoft 365 solutions tailored to the organisation's operational needs, working largely independently
Manage the Microsoft 365 environment to keep services available, secure, and running smoothly
Set up and maintain Microsoft Intune and Microsoft Defender in line with company policy
Handle first- and second-tier helpdesk requests, including remote troubleshooting
Take part in an after-hours/weekend on-call rotation as needed
Track system performance, running regular reviews and tests to catch issues early
Plan hardware rollouts, replacements, and lifecycle upgrades
Carry out and confirm system updates, backups, and recovery processes
Work with colleagues across the business to enhance systems and the overall user experience
Manage IT setup and teardown for staff joining or leaving the organisation
Keep documentation current — configuration records, SOPs, process notes, and user guides
Deliver technical support in coordination with internal teams and outside vendors, both on land and aboard vessels
Be available to travel internationally on short notice for on-site support
Assist with IT purchasing — sourcing suppliers, comparing quotes, and tracking orders
Maintain up-to-date records of hardware and software assets
Complete routine IT operational checks on a daily, monthly, and annual basis
Minimum Qualifications
2+ years hands-on experience managing Microsoft 365 environments
3+ years providing tiered (L1/L2) IT support within a mid-to-large organisation
Familiarity with Microsoft Intune and Microsoft Defender
Strong communication, analytical, and problem-solving abilities
Comfortable working both independently and as part of a team
2+ years of exposure to network and firewall support in a small-to-mid-sized business setting
Open to occasional after-hours standby duty and overseas travel when needed
Preferred Qualifications
Microsoft 365 Administrator certification (or equivalent)
Microsoft Azure Administrator certification (or equivalent)
Experience supporting IT systems in maritime or offshore settings
About TalentBolt
TalentBolt
empowers startups and SMEs to scale with agility and confidence by building high-performing teams across Southeast Asia.
Rooted in Asia. Ready for the World.
With deep regional expertise, we unlock access to top tier talent across Southeast Asia, reaching markets and capabilities others cannot.
This position is responsible for supporting and administering the organisation's Microsoft 365 cloud environment and associated IT infrastructure. The role balances hands-on technical work with day-to-day user support, helping ensure systems stay secure, stable, and performing well — for staff working in the office, remotely, and on board vessels.
Core Duties
Design, build, and roll out Microsoft 365 solutions tailored to the organisation's operational needs, working largely independently
Manage the Microsoft 365 environment to keep services available, secure, and running smoothly
Set up and maintain Microsoft Intune and Microsoft Defender in line with company policy
Handle first- and second-tier helpdesk requests, including remote troubleshooting
Take part in an after-hours/weekend on-call rotation as needed
Track system performance, running regular reviews and tests to catch issues early
Plan hardware rollouts, replacements, and lifecycle upgrades
Carry out and confirm system updates, backups, and recovery processes
Work with colleagues across the business to enhance systems and the overall user experience
Manage IT setup and teardown for staff joining or leaving the organisation
Keep documentation current — configuration records, SOPs, process notes, and user guides
Deliver technical support in coordination with internal teams and outside vendors, both on land and aboard vessels
Be available to travel internationally on short notice for on-site support
Assist with IT purchasing — sourcing suppliers, comparing quotes, and tracking orders
Maintain up-to-date records of hardware and software assets
Complete routine IT operational checks on a daily, monthly, and annual basis
Minimum Qualifications
2+ years hands-on experience managing Microsoft 365 environments
3+ years providing tiered (L1/L2) IT support within a mid-to-large organisation
Familiarity with Microsoft Intune and Microsoft Defender
Strong communication, analytical, and problem-solving abilities
Comfortable working both independently and as part of a team
2+ years of exposure to network and firewall support in a small-to-mid-sized business setting
Open to occasional after-hours standby duty and overseas travel when needed
Preferred Qualifications
Microsoft 365 Administrator certification (or equivalent)
Microsoft Azure Administrator certification (or equivalent)
Experience supporting IT systems in maritime or offshore settings
About TalentBolt
TalentBolt
empowers startups and SMEs to scale with agility and confidence by building high-performing teams across Southeast Asia.
Rooted in Asia. Ready for the World.
With deep regional expertise, we unlock access to top tier talent across Southeast Asia, reaching markets and capabilities others cannot.
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