Support the Logistics Manager to oversee the day-to-day operations in the warehouses;
Command a team of warehouse personnel at different levels and in a diversified cultural environment;
Accountable for inventory accuracy and lead the cycle count and stock take programs;
Responsible for addressing customer complaints and working on corrective and preventive actions against any customer complaints;
Update and review KPI data from various platforms to measure weekly performance and processes;
Lead the warehouse supervisor and warehouse team to perform goods receiving function and ensure accuracy in goods received;
Lead the warehouse supervisor and team to perform picking and packing function based on the DO requirement for delivery to the retail, home delivery to customers and other sales platforms.
Manage delivery schedules and delivery vendors to support Ecommerce and Retail outlet requirements.