Job Summary
Drive business growth by identifying new opportunities, managing client relationships, and expanding market presence for FMCG products. Deliver sales targets through strategic planning, customer engagement, and effective collaboration with internal teams.
Responsibilities
Business Development & Sales
Identify and pursue new business opportunities with retailers, wholesalers, distributors, supermarkets, convenience stores, and corporate customers to expand market reach
Develop and implement sales strategies to meet revenue and growth targets
Promote and sell the company’s FMCG product portfolio to both existing and prospective customers
Conduct regular customer visits to assess market needs and recommend appropriate product solutions
Prepare and deliver sales proposals, quotations, and promotional plans to support business objectives
Conduct market research to analyze industry trends, competitor activities, and identify new market opportunities
Client Relationship Management
Build and sustain strong relationships with key customers, distributors, and business partners to foster long-term partnerships
Manage customer accounts to ensure high satisfaction and repeat business
Negotiate pricing, trade promotions, commercial terms, and sales agreements to optimize profitability
Follow up on enquiries, quotations, and orders to maintain a healthy sales pipeline
Coordinate with internal teams to ensure timely order fulfillment, delivery, and customer support
Resolve customer issues promptly while providing excellent after-sales service
Market Expansion
Collaborate with management to identify and develop new sales channels and business expansion opportunities
Establish new distribution networks and strengthen existing retail partnerships
Represent the company at trade exhibitions, networking events, and industry activities to promote products and enhance brand visibility
Reporting & Performance
Prepare and present regular sales reports, forecasts, and market updates to management
Maintain accurate records of customer interactions, sales activities, and account performance
Consistently achieve assigned sales targets and KPIs contributing to overall company growth and profitability
Preferred competencies and qualifications
Diploma or Bachelor's Degree in Business, Marketing, Sales, or related field
Minimum 2 years of experience in business development, sales, or account management, preferably within the FMCG industry
Experience managing retail, wholesale, or distribution channels is an advantage
Strong communication, negotiation, and relationship management skills
Self-motivated, proactive, and results-oriented with the ability to work independently