Location: 59, Lebuh Kimberley, George Town, 10100 George Town, Pulau Pinang
Blu Restaurant Sdn Bhd is looking for a hands-on and motivated Assistant Restaurant Manager to support daily operations, lead the team, and deliver excellent guest experiences.
Job Responsibilities:
- Supervise kitchen and wait staff and provide assistance, as needed
- Keep detailed records of daily, weekly and monthly costs and revenues
- Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)
- Monitor compliance with safety and hygiene regulations
- Gather and record guests’ feedback, taking action required to ensure customer satisfaction
- Have a good knowledge of the Brand Manual and its content
- Maintain operations by following brand policies and standard operating procedures; (referring to Brand Manuals)
- Communicating job expectations; planning, monitoring, appraising; motivating and inspiring.
- Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; (refer to Brand H/S, F/F Manual)
- To monitor, record, investigate and resolve complaints concerning food quality and service standards
Qualifications and skills:
- Hospitality qualification preferred
- Management experience within restaurants to a supervisor level minimum
- Knowledge of the territory and its regulations is essential
- Excellent People Management skills with the ability to inspire and motivate a team
- Excellent verbal and written skills
- Excellent organizational and time management skills
- Ability to multitask
- Good Knowledge of Microsoft Excel, Word, and Data Base Management Systems
- Team Player with a positive and inspirational ‘can-do’ attitude
Pay: RM3,500.00 - RM4,000.00 per month
Work Location: In person