全职 Junior IT Executive 工作, 薪水, The Habitat Group Pulau Pinang 公司招聘中 - Ricebowl

About The Habitat Group

The Habitat Group is a for-purpose organization based in Penang, Malaysia dedicated to developing sustainable tourism, nature-culture experiences, and conservation initiatives. Centered on The Habitat Penang Hill, a B Corp-certified rainforest park, the group focuses on biodiversity restoration, education, and supporting the Penang Hill Biosphere Reserve under UNESCO’s Man and the Biosphere Programme.

Position Overview

The Junior IT Executive is responsible to provide on 1st level IT support and technical assistance, to maintain for the IT assets and systems, monitoring network services, and supporting IT projects and vendors. The role also provides operational backup and IT support coverage during team members’ absence to ensure it is a timely resolution of IT issues and maintain a high level of service to the users.

In This Role, Your Responsibilities Will Be

• Install, configure, maintain, and support company IT systems, computers, peripherals, and related IT equipment.
• Provide on-site and remote IT support to end users and respond to IT support requests in a timely manner.
• Diagnose and resolve hardware, software, operating system, email, printer, photocopier, and other office IT equipment issues.
• Assist with the administration and maintenance of Microsoft 365, Microsoft applications, SharePoint, Power Automate, and Power Apps.
• Collaborate with application teams to develop, enhance, and maintain business solutions using Power Apps, SharePoint, and Power Automate.
• Maintain accurate IT documentation, including system configurations, network information, user access records, IT procedures, asset records, and troubleshooting guides.
• Administer IT assets and maintain accurate records of asset allocation, transfer, movement, repair, replacement, and return.
• Conduct periodic IT asset audits and ensure that asset records are properly maintained and updated.
• Coordinate with IT vendors and service providers for technical support, maintenance, troubleshooting, warranty claims, and system related issues when required.
• Provide technical support for POS systems and other business applications where required.
• Assist with the implementation, testing, and deployment of new IT systems, applications, hardware, and technology projects.
• Ensure IT support activities and system changes are properly documented and carried out in accordance with established IT policies, SOPs, and security requirements.
• Undertake other IT-related duties and responsibilities as assigned by the superior.

Years of Experiences

Minimum 1–2 years of working experience in IT support, IT infrastructure,

or a related field.

Closing date : 15th October 2026