全职 Solution Engineer 工作, 薪水 up to MYR 16,000, RIDIK I CLPS Inc Federal Territory 公司招聘中 - Ricebowl

As the Solution Engineer, you will work alongside our commercial teams throughout the pre-sales, solution design and API implementation stages. The Solutions Engineer directly interfaces with our strategic clients to listen and gather client requirements and pain points, then works with various departments from Sales, Product, Development and Engineering to ensure our solution proposal is in motion to improve the customer's experience in order to secure the business deal.

Responsibilities：

1. Work with account executives to design solutions that solve critical business challenges for strategic clients, throughout the pre-sales, solution design and implementation stages

2. Develop proof of concept applications, present technical demonstrations, and help our client make the most of their integration

3. Lead RFP management process and collaborate closely with commercial teams, product teams, engineering teams, legal teams, and ops teams to drive consistency and accuracy in RFP responses

4. Provide strategic insights to internal product teams on areas of improvement to the implementation process that can reduce time to go live, remove internal and/or client friction to accelerate time to transaction

5. Be able to identify and troubleshoot technical issues and ensure clients’ integrations follow the best practice guidelines to create the best client experience

6. Provide structured feedback and work closely with our product engineering teams.

7. Take ownership of outstanding deliverables and ensure they are captured per the project plan

8. Research advanced technology regarding best practices in the vertical and seek to find the best solutions

Administration

1. Bachelor’s or higher degree in Computer Science, Information Science, Business Administration, or equivalent

2. 2+ years’ experience working in a similar customer-facing engineering role

3. 5+ years of experience in finance or internet-related industry

4. Exceptional communication skills, enabling you to deeply understand customer needs and navigate to successful solutions

5. Experienced working in a dynamic environment, with a start-up mentality and enjoys defining the rules

6. Interested in solving open-ended business problems with a combination of technology and creative thinking

7. Understand at least one of the major programming languages (PHP, Ruby, Python, JavaScript, Java, etc.)

8. Experience integrating RESTful APIs into web applications

9. Capability to communicate fluently in Mandarin(not a must)/English with both internal and external stakeholders

Pay: RM12,000.00 - RM16,000.00 per month

Work Location: In person