- Paya Lebar Road Geylang Southeast (Singapore) Singapore
全职 IT Support Intern 工作, 薪水 up to SGD 800, HENATENN HOLDINGS PTE. LTD. Southeast (Singapore) 公司招聘中 - Ricebowl
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About Us
Henatenn is a global omni-channel commerce and supply chain enabler, driven by the vision of making business transactions seamless through evolving technology.
The Group comprises four key affiliates serving the beauty and fragrance industry:
NEFERTI
– Global supply chain solutions
NOVELA
– Premium consumer retail and cross-border e-commerce
DTB
– Brand acquisition, distribution, and marketing
BEUREKA
– Social eCommerce platform
Customer-centricity and warmth are at the heart of Henatenn’s culture, fostering long-term partnerships and sustainable growth. Internally, it is a nurturing and high-performance environment where employees are empowered to grow, innovate, and succeed together.
With annual revenues exceeding SGD 400 million and a strong presence beyond Singapore, Henatenn continues its journey toward global omni-presence.
About the role
We are looking for an
IT Support Intern
to join our team to provide essential technical assistance to our users located in the office, retail outlet and warehouse. You will gain practical hands-on experience in troubleshooting hardware and peripheral, asset management and Microsoft 365 license and user experience.
Key Responsibilities
Providing first-line technical support to end users via telephone, email and in-person assistance
Troubleshooting and resolving common IT issues including hardware, software and connectivity problems
Installing, configuring and maintaining IT equipment and systems under supervision
Creating and maintaining documentation of IT issues, resolutions and user requests
Assisting with user account management and access rights administration
Supporting the rollout of IT projects and system updates
Learning and applying best practices in IT support and customer service
Provide IT support during Company events and other ad-hoc projects
Job Requirements
Currently enrolled in or recently completed ITE or Polytechnic in Information Technology, Computer Science, or a related field
Foundational knowledge of computer systems, networking concepts and common operating systems (Windows, macOS, Linux)
Strong problem-solving abilities and a methodical approach to troubleshooting
Excellent communication skills with the ability to explain technical concepts in user-friendly terms
Customer service orientation with patience and professionalism when assisting users
Ability to work independently and as part of a team in a fast-paced support environment
Willing to travel to retail outlets/ warehouse as required
A keen interest in technology and genuine enthusiasm for learning new systems and tools
Internship Terms
Duration:
Minimum 3 months, Maximum 6 months
Working Arrangement:
Full-time internship
Working Days:
5 days per week
Monthly Internship Allowance:
ITE:
SGD 600/-
Polytechnic:
SGD 800/-
What we offer
At Henatenn Holdings Pte. Ltd., we are committed to supporting the professional development of our interns. We offer mentoring through hands-on learning, exposure to diverse technical environments and the opportunity to develop practical skills that will benefit your IT career. We provide a collaborative workplace culture where your contributions are valued, alongside access to ongoing training and development opportunities. We believe in fostering a supportive work environment where you can grow, learn and make a real impact.
Ready to start your IT internship? Apply now to join our team.
Powered by the vision of connecting businesses worldwide to transact with ease,
Henatenn
is an Integrated Omni-channel Commerce and Supply Chain Solutions Enabler that Harnesses Evolving Technological Innovations.
The group comprises three distinct affiliates that offer a comprehensive range of solutions for the beauty and fragrances industry to include:
NEFERTI
– Global Supply Chain Solutions for businesses
NOVELA
– Premium Consumer Retail and Cross-border E-Commerce
DTB
– Brand Acquisition, Distribution and Marketing
Customer-centricity and Warmth are deeply ingrained in the Henatenn DNA. Relationships with partners and customers are highly valued, with many lasting over a decade – one of the key reasons why the company has enjoyed sustainable growth through the years.
Internally, it translates to being an equal opportunity and nurturing organisation. Henatenn invests in its employees, giving them room to be creative, grow and excel, which has resulted in a high-performance team that stands united and collaborative. Everyone is empowered to overcome challenges and celebrating success together has become a part of its culture.
Henatenn has in less than ten years, grown from 2 people to over 150 employees. In 2019, the company acquired its building to increase efficiencies in both B2B and B2C E-commerce.
With an established unique supply chain and distribution system that solidified over the years through continual innovation and customer interaction, the group has seen revenues exceed SGD 200 million annually. In the last decade, the group has successfully planted its footprint outside its Singapore headquarters, Henatenn is on-track to achieving its dream of global omni-presence.
Henatenn is a global omni-channel commerce and supply chain enabler, driven by the vision of making business transactions seamless through evolving technology.
The Group comprises four key affiliates serving the beauty and fragrance industry:
NEFERTI
– Global supply chain solutions
NOVELA
– Premium consumer retail and cross-border e-commerce
DTB
– Brand acquisition, distribution, and marketing
BEUREKA
– Social eCommerce platform
Customer-centricity and warmth are at the heart of Henatenn’s culture, fostering long-term partnerships and sustainable growth. Internally, it is a nurturing and high-performance environment where employees are empowered to grow, innovate, and succeed together.
With annual revenues exceeding SGD 400 million and a strong presence beyond Singapore, Henatenn continues its journey toward global omni-presence.
About the role
We are looking for an
IT Support Intern
to join our team to provide essential technical assistance to our users located in the office, retail outlet and warehouse. You will gain practical hands-on experience in troubleshooting hardware and peripheral, asset management and Microsoft 365 license and user experience.
Key Responsibilities
Providing first-line technical support to end users via telephone, email and in-person assistance
Troubleshooting and resolving common IT issues including hardware, software and connectivity problems
Installing, configuring and maintaining IT equipment and systems under supervision
Creating and maintaining documentation of IT issues, resolutions and user requests
Assisting with user account management and access rights administration
Supporting the rollout of IT projects and system updates
Learning and applying best practices in IT support and customer service
Provide IT support during Company events and other ad-hoc projects
Job Requirements
Currently enrolled in or recently completed ITE or Polytechnic in Information Technology, Computer Science, or a related field
Foundational knowledge of computer systems, networking concepts and common operating systems (Windows, macOS, Linux)
Strong problem-solving abilities and a methodical approach to troubleshooting
Excellent communication skills with the ability to explain technical concepts in user-friendly terms
Customer service orientation with patience and professionalism when assisting users
Ability to work independently and as part of a team in a fast-paced support environment
Willing to travel to retail outlets/ warehouse as required
A keen interest in technology and genuine enthusiasm for learning new systems and tools
Internship Terms
Duration:
Minimum 3 months, Maximum 6 months
Working Arrangement:
Full-time internship
Working Days:
5 days per week
Monthly Internship Allowance:
ITE:
SGD 600/-
Polytechnic:
SGD 800/-
What we offer
At Henatenn Holdings Pte. Ltd., we are committed to supporting the professional development of our interns. We offer mentoring through hands-on learning, exposure to diverse technical environments and the opportunity to develop practical skills that will benefit your IT career. We provide a collaborative workplace culture where your contributions are valued, alongside access to ongoing training and development opportunities. We believe in fostering a supportive work environment where you can grow, learn and make a real impact.
Ready to start your IT internship? Apply now to join our team.
Powered by the vision of connecting businesses worldwide to transact with ease,
Henatenn
is an Integrated Omni-channel Commerce and Supply Chain Solutions Enabler that Harnesses Evolving Technological Innovations.
The group comprises three distinct affiliates that offer a comprehensive range of solutions for the beauty and fragrances industry to include:
NEFERTI
– Global Supply Chain Solutions for businesses
NOVELA
– Premium Consumer Retail and Cross-border E-Commerce
DTB
– Brand Acquisition, Distribution and Marketing
Customer-centricity and Warmth are deeply ingrained in the Henatenn DNA. Relationships with partners and customers are highly valued, with many lasting over a decade – one of the key reasons why the company has enjoyed sustainable growth through the years.
Internally, it translates to being an equal opportunity and nurturing organisation. Henatenn invests in its employees, giving them room to be creative, grow and excel, which has resulted in a high-performance team that stands united and collaborative. Everyone is empowered to overcome challenges and celebrating success together has become a part of its culture.
Henatenn has in less than ten years, grown from 2 people to over 150 employees. In 2019, the company acquired its building to increase efficiencies in both B2B and B2C E-commerce.
With an established unique supply chain and distribution system that solidified over the years through continual innovation and customer interaction, the group has seen revenues exceed SGD 200 million annually. In the last decade, the group has successfully planted its footprint outside its Singapore headquarters, Henatenn is on-track to achieving its dream of global omni-presence.
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