Company Description Power Root Marketing is a proudly Malaysian company, recognized for its commitment to wellness, quality, and value through well-loved brands such as Alicafé, Per’l Café, Oligo and Ah Huat. We craft beverages for every lifestyle—whether at home, at work, or on the go—supported by advanced R&D capabilities to ensure the highest nutritional and quality standards, and as we expand globally, we remain guided by our philosophy of enjoying life’s small pleasures, one sip at a time.
Key Responsibilities
Distributor IT Support: Act as first-line support for distributor portals, ordering platforms, SFA tools, or B2B systems; manage user credentials and troubleshoot system access or data sync issues.
System and Pricing Maintenance: Maintain accurate product pricing structures; implement promotions, rebates, or discounts in line with sales and finance team directions.
Vendor and Third-Party Liaison: Coordinate with IT vendors for support, procurement, and maintenance; evaluate quotations and manage outsourced services when needed.
Master Data Management: Manage product, customer, and pricing master data in ERP/CRM systems; ensure timely updates and data integrity across platforms.
Reporting and Analytics: Generate pricing, distributor sales, and performance reports; provide data analysis support for sales, finance, and supply chain teams.
System Enhancement & Process Improvement: Participate in system upgrades, UAT, and process automation projects; propose enhancements to distributor management workflows.
Cross-Department Collaboration: Work closely with Commercial Finance teams to understand pricing structures and distributor agreements; provide user training where required.
Documentation and SOPs: Maintain standard procedures for pricing updates, distributor onboarding, and system issue resolution.
Requirements
Education
Diploma or Bachelor’s degree in Information Technology, Business IT, or related field.
Experience
1–2 years of experience in IT operations, pricing support, or distributor systems (ERP, CRM, SFA, DMS, STP).
Experience with distributors or B2B portals is an added advantage.
Skills & Competencies
Strong attention to detail with understanding of pricing logic and data integrity.
Good problem-solving and troubleshooting skills.
Ability to work independently and in cross-functional teams.
Familiarity with data reporting tools (Excel, Power BI, or similar).
Effective communication skills to liaise with internal users, vendors, and service providers.