全职 Banquet Executive Jobs, salary up to SGD 3,400 in VOCO ORCHARD SINGAPORE River Valley - Ricebowl

IHG Hotels and Resorts' first voco hotel in South East Asia is now open on the world-famous Orchard Road!

voco Orchard Singapore provides guests with the world-renowned voco experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.

Your Day to Day

voco Orchard Singapore is seeking dynamic and passionate Banquet Executives for its meetings and events. Working together with your leaders, you’ll manage the Banquet operations to obtain maximum profit and maximum guest satisfaction. You’ll ensure that our Hosts focuses on delivery excellent service to customers and are under effective supervision.

• Coordinate day to day operations for Banquet to maximize profit and achieve maximum guest satisfaction
• Executive all banquet events according to Banquet Event Order to client satisfaction
  Ensure regular client contact when meetings/events are in-house through Daily Meetings Debrief, and ensure all hotel operational details are executed correctly
• Post event, obtain client feedback, review guest check with client after function and obtain signature.
• Ensure client feedback is communicated and acted upon internally and manage timely resolution of any issues with the client.
• Monitor standards of guest facilities and work with Engineering when repair work is required
• Trains, manages and motivates the Banquet department in order to provide high standard of service for customers and meet departmental and hotel targets
• Ensure that rooms are set-up and service delivery is carried out according to guest expectations and banquet event order.
• Conduct pre-function meetings with scheduled staff and review all information pertinent to the service and set-up of groups.
• Coordinate any AV equipment, or other technical needs
• Work with superior to monitor budget, control costs and recycle whenever possible
• Supervise cash handling and banking procedures, where required
• Ensure all procedures are aligned with our hotel’s policies, procedures and guidelines
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures
• Other ad-hoc duties - unexpected moments when we have to pull together to get a task done

What we need from you

• NITEC qualification in any discipline
• 2 to 3 years working experience in a conference and banqueting environment
• Able to communicate in English
• Must be committed to working shifts, weekends and public holidays (5 Day Work Week)
• Able to multi-task and work under pressure in a fast pace environment

What we offer
We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit ************* to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

voco Orchard Singapore is the newest IHG hotel to open in Singapore, and the first voco hotel to open in Southeast Asia.

The name 'voco' derives from the Latin word for ‘to invite’ or ‘to come together’, and the very first thing you’ll notice at voco Orchard Singapore is the warmth of the welcome. Both informal and indulgent at the same time, our hotels each have their own character inspired by their location, and all feature playful, personal touches that guests remember long after check-out.

Our guests are the kind of people who know exactly what they want whether they’re travelling for work or pleasure and appreciate the time and space to really indulge and enjoy.

Located at the start of Orchard Road in Singapore, the hotel provides a stay in the heart of the city with exciting dining, shopping and entertainment options right on its doorstep. Comfortable guest rooms and suites offer city views and ample space to work or relax, and award-winning restaurants and MICE facilities enhance the experience.

Our warm intuitive voco hosts are ready to tailor-make incredible and memorable cosmopolitan experiences in the heart of Singapore, bringing to guests the best of dining and entertainment experiences.