Key Responsibilities
ServiceNow & Architecture
Lead ServiceNow solution architecture and migration from legacy platforms such as SharePoint and Nintex K2
Conduct technical feasibility studies and develop migration strategies
Design and manage Performance Analytics and Predictive Intelligence
Provide enterprise architecture guidance and ensure alignment with IT strategy
Optimise ServiceNow access controls, licensing and security
Agile & Scrum
Act as Scrum Master for ServiceNow delivery teams
Facilitate sprint planning, stand-ups, reviews and retrospectives
Manage and prioritise product backlogs with Product Owners
Track Agile metrics and drive continuous improvement
AI & Innovation
Architect and implement ServiceNow AI capabilities, including Now Assist, Agentic AI and AI Agent Studio
Explore integrations between ServiceNow and platforms such as SAP, Workday, Microsoft Copilot, Oracle, Coupa and Ivalua
Support migration to ServiceNow Protected Platform (SPP)
Governance & Vendor Management
Provide technical oversight and quality assurance for vendor deliverables
Review ServiceNow upgrades, code quality and technical solutions
Ensure adherence to architecture, security and development best practices
Requirements
Strong experience in ServiceNow solution architecture, administration and enterprise environments
Experience with ServiceNow migration and legacy system modernisation
Hands-on experience with ServiceNow AI, Now Assist, Agentic AI or AI Agent Studio
Experience integrating ServiceNow with enterprise SaaS platforms
Proven experience as a Scrum Master / Agile Delivery Lead
Strong understanding of enterprise architecture, platform security and access controls
Experience in vendor management, technical reviews and quality assurance
Strong stakeholder management and communication skills
Experience with ServiceNow Protected Platform (SPP) is an advantage
Interested candidates who wish to apply for the above positions, please click "Apply now".
We regret that only shortlisted candidates will be notified.
Nexbridge Recruitment Pte Ltd
EA License 26C3616
Nexbridge Recruitment connects talented professionals with the right career opportunities. We partner with organisations across various sectors including IT, Finance, Healthcare, Engineering, and Retail, providing permanent, and executive hiring solutions.