- 2 SENOKO SOUTH ROAD North Region (Singapore) Singapore
工作地点
职位描述
岗位职责
1. Operations Management
Oversee daily front-of-house and back-of-house operations
Ensure smooth service flow and customer satisfaction
Maintain cleanliness, hygiene, and safety standards
Ensure compliance with local health and food safety regulations
2. Staff Management
Recruit, train, and supervise restaurant staff
Prepare duty rosters and manage manpower planning
Monitor staff performance and conduct performance reviews
Handle staff disciplinary matters when necessary
3. Customer Service
Ensure excellent customer service at all times
Address customer complaints promptly and professionally
Build positive relationships with regular customers
4. Financial Management
Monitor sales performance and control operating costs
Manage inventory, ordering, and stock control
Review daily sales reports and cash reconciliation
Work towards achieving revenue and profitability targets
5. Compliance & Safety
Ensure compliance with food safety regulations
Maintain proper documentation and reporting
Ensure workplace safety and adherence to company policies
Requirements:
Diploma or Degree in Hospitality Management or related field (preferred)
Minimum 5 years of experience in restaurant operations
Strong leadership and communication skills
Good problem-solving and decision-making ability
Ability to work under pressure and during peak hours
Basic knowledge of budgeting and cost control
重要安全守则
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