What this Job Entails:
The Network Operations Engineer is a network support engineer for managing and troubleshooting Network Production environments. This position requires the ability to work independently with a high level of accuracy and attention to detail
.
Roles and Responsibilitie
- s:
Participate in production network and internet peering strateg - iesExperience with networking technologies relative to content delivery network, monitoring capacity and peering traff
- ic.Day-to-day activities involve working on multiple vendor servers and various software and hardware iss
- uesHandle traffic and any other queries raised by ISP/partn
- ersSupport team in handling network and traffic peering for any incidents such as input errors, CRC, Capacity, Routing, Protocol, e
- tc.Knowledgeable in troubleshooting of optical (DWDM, CWDM) and IP network componen
- ts.Working with multiple TAC vendors to fix the hardware iss
- uesWork with ISP/vendors on fixing any issues related to netw
- orkParticipate in 24/7 support with other teams across the globe. Some weekend work may be requir
ed.
Required Qualifications/Ski
- lls:
Diploma / Bachelor’s degree and 2+ years’ related experience and/or training; or equivalent combination of education and exper - ienceBuilds productive internal and external working relation
- shipsExercises judgment within defined procedures and practices to determine appropriate a
- ctionUnderstanding of network and traffic pe
- eringUnderstanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies will be advant
- ages.Understanding of preparing root cause analysis for any network and server out
- ages.Strong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the
- worldGood understanding of IP networking concepts (IPv4/IPv6, BGP, OSPF, MPLS) and Optical technologies (e.g., DWDM, CWDM, fiber types, optical mod
- ules)Knowledgeable on Layer 1 troubleshoo
ting.