Job Summary
Support sales and marketing operations by managing order processing, coordinating communications with international partners, and handling documentation to ensure efficient business workflows and customer satisfaction.
Responsibilities
Provide administrative and coordination support for sales and marketing activities to facilitate smooth operations
Manage email correspondence with overseas principals, suppliers, and business partners to maintain effective communication
Process equipment and product orders, update delivery schedules, follow up on shipments, and maintain accurate documentation and filing
Assist in planning and coordinating exhibitions, trade shows, and marketing events to support promotional efforts
Prepare, compile, and organize customer-required documents to ensure timely and accurate delivery
Prepare customer quotations and coordinate pricing with suppliers and business partners to support sales transactions
Maintain and update reports, records, and spreadsheets to track sales and operational data
Communicate and coordinate with customers, suppliers, vendors, and internal departments to resolve issues and ensure smooth operations
Verify customer accounts, issue and send relevant documents, and follow up on samples to support customer service
Manage and monitor import and export documentation and operational processes to ensure compliance and timely delivery
Prepare and issue invoices and follow up on outstanding payments to support financial processes
Perform general administrative duties and complete other tasks assigned by management to support team objectives
Preferred competencies and qualifications
Diploma or equivalent qualification in Business Administration, Sales and Marketing, Logistics, or related field
Relevant experience in sales administration, order processing, import and export operations, or customer service
Proficiency in Mandarin to communicate effectively with colleagues in Taiwan
Proficient in Microsoft Office applications, especially Excel, Word, and Outlook
Good numerical skills with strong attention to detail and accuracy
Responsible, organized, and able to manage multiple tasks and deadlines effectively
Strong time-management and problem-solving skills
Ability to work independently and collaboratively within a team
Knowledge of invoicing, shipping documentation, and import and export procedures