Job Overview:
We are looking for an IT Support Engineer with hands-on experience supporting
Microsoft 365 environments
, including
SharePoint Online, Outlook, Teams and user administration
.
The role also covers general end-user IT support, troubleshooting and onsite support when required.
Responsibilities:
Provide remote and onsite technical support to end users.
Troubleshoot Microsoft 365, Windows, hardware, software and network-related issues.
Administer Microsoft 365 user accounts, licences, permissions and security settings.
Support
SharePoint Online
, including user access, permissions and basic site administration.
Support Microsoft Outlook, Teams, OneDrive and other Microsoft 365 applications.
Perform user onboarding and offboarding, including account creation and access management.
Set up, configure and deploy desktops, laptops and other IT equipment.
Manage incidents and service requests through the ticketing system and ensure timely resolution.
Assist with system upgrades, technology refreshes and other IT projects.
Requirements:
Minimally 3 years of experience in IT support, helpdesk, desktop support or service desk.
Hands-on experience supporting
Microsoft 365 / Office 365
.
Experience with
SharePoint Online administration or support
is highly preferred.
Familiar with Windows 10/11, user account administration and general endpoint troubleshooting.
Good understanding of basic networking concepts.
Able to communicate clearly with end users and provide customer-facing technical support.
To Apply:
Interested candidates who wish to apply for this position are invited to click "Apply Now" and indicate "ATTN: JOSL" in their application.
Alternatively, you may submit your updated resume directly to *************
We regret that only shortlisted candidates will be notified.
Joseph Low (R2089920)
Talent First Pte. Ltd.
EA License No.: 26C3535
By submitting your application or resume to Talent First Pte. Ltd., you are deemed to have consented to the collection, use, and disclosure of your personal data to prospective employers for the purpose of evaluating your suitability for employment opportunities.
Talent First Pte. Ltd.
is a Singapore-based recruitment and workforce solutions provider specialising in permanent and contract recruitment across multiple industries.
We are committed to delivering quality hiring solutions by understanding our clients' business needs and connecting them with suitable talent. Guided by professionalism, integrity and service excellence, we strive to build long-term partnerships with both employers and candidates.