全职 Car Delivery Expert 工作, 薪水 up to SGD 6,000, HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Southeast (Singapore) 公司招聘中 - Ricebowl

Job Title

Car Delivery Expert

Job Summary

The Car Delivery Expert is responsible for ensuring a smooth and professional vehicle handover experience for customers. This role includes coordinating vehicle deliveries, explaining vehicle features, completing delivery documentation, and providing excellent customer service throughout the delivery process.

Key Responsibilities

• Coordinate vehicle delivery appointments with customers.
• Conduct pre-delivery inspections to ensure vehicles are clean, fully prepared, and in excellent condition.
• Deliver vehicles to customers at designated locations or conduct handovers at the showroom.
• Explain vehicle features, controls, safety systems, and basic maintenance requirements.
• Assist customers with initial setup, including Bluetooth pairing, navigation, mobile app registration, and other connected features.
• Complete all delivery documentation accurately, including delivery checklists and customer acknowledgements.
• Collect and verify required documents, payments, or signatures where applicable.
• Follow up with customers after delivery to ensure satisfaction and address any questions.
• Coordinate with Sales, Operations, Service, and Logistics teams to ensure timely vehicle deliveries.
• Maintain accurate records of deliveries and customer interactions in the CRM system.
• Ensure compliance with company policies, LTA regulations, and workplace safety requirements.
• Represent the company professionally and provide an exceptional customer experience.

China Harmony New Energy Auto Holding Limited, which is a leading comprehensive automobile service group in China, specializes in luxury and super luxury car brands, it was listed on the stock market of Hong Kong in 2013(hereinafter referred to as China Harmony Auto Holding Ltd., Stock code: 03836. HK).

The group will focus on the main business of luxury and super luxury automobile sales, covering the whole industry chain of new energy vehicle manufacturing, sales and after-sales service, and will provide customers with high-quality travel services of high efficiency, convenience and harmony between people and vehicles.

As of June 30, 2023 , harmony automobile has represented 14 luxury and super luxury brands, 79 authorized dealer outlets and a service network covering 40 cities in 16 provinces in China.

Harmony Group always adheres to the core values of "simplicity, efficiency, happiness and efforts are equal to all in". It aims to create a respected century old enterprise, and deeply engages in the main business of luxury and super luxury automobile sales. In addition, it invests in intelligent manufacturing, sales and after-sales business of new energy vehicles, focuses on the present, lays out the future, and seeks to create an automobile service industry ecosystem with mutual support, business collaboration and co evolution of various business sectors. It creates a harmonious life in the digital era for users with the ultimate intelligent technology and service experience, and leads the development of the industry in the future.