Job Summary
Learn 2 Play Music Academy seeks a friendly, organised Part-Time Administrative Assistant to support daily operations, manage customer interactions, coordinate schedules, and assist with administrative tasks to ensure smooth academy functioning.
Responsibilities
Greet walk-in customers and deliver responsive, helpful customer service to meet their needs
Respond promptly to enquiries via phone, email, and messaging platforms to provide accurate information
Process student registrations, invoices, payments, and retail sales accurately and efficiently
Coordinate teachers' schedules and arrange replacement lessons to maintain smooth class operations
Monitor and ensure timely collection of school fees to support financial processes
Provide front counter support to facilitate daily academy activities and operations
Assist the Supervisor with administrative duties and operational projects to improve workflow
Track inventory levels and replenish supplies to maintain adequate stock for academy needs
Maintain cleanliness and organisation of the academy environment for a welcoming atmosphere
Interact professionally and respectfully with students, parents, teachers, and colleagues, demonstrating compassion and integrity
Preferred competencies and qualifications
Minimum 1 year of administrative or customer service experience preferred
Proficient in Google Workspace (Docs, Sheets, Gmail and Calendar) or equivalent office productivity software.
Organised, detail-oriented, and able to multitask effectively in a fast-paced environment
Positive attitude, willingness to learn, and enjoy working with children and families
Good verbal and written communication skills in English
Mandarin proficiency is an advantage for communicating with some parents
Other Information
Working Schedule
Wednesdays and Fridays
3:00 pm – 8:00 pm
Applicants should be able to commit to both working days. Candidates who are able to provide occasional weekend support will have an advantage.
Training & Support
Comprehensive on-the-job training provided
Ongoing mentoring and support from the academy
Friendly and supportive working environment
Commitment
Applicants should be prepared to commit to the role for a minimum of 12 months
Salary & Benefits
SGD $8.00–$12.00 per hour (commensurate with experience and qualifications)
Convenient location directly above Hougang MRT Station (Exit A)
Flexible working environment
Opportunities for growth and increased responsibilities
Occasional staff perks
Application Process Interested applicants are invited to submit:
Updated CV/Resume
Brief cover letter outlining relevant experience and interest in the role
Current availability