全职 Service Designer 工作, 薪水 up to SGD 8,300, K2 Partnering Solutions Pte Ltd Central Region (Singapore) 公司招聘中 - Ricebowl

Overview

This role focuses on bridging the gap between ambiguous business concepts and buildable digital product requirements. You will lead generative discovery with agency teams to unearth how they currently process information, where workflows break down, and how structured clarity is achieved. Your insights will directly shape the design, architecture, and principles of an AI-assisted tool or agent built to streamline this process. It is a 0→1 applied service design initiative aimed at defining the problem space before building the solution.

Primary Responsibilities

Lead generative research across agency teams to investigate how raw concepts and scattered data transition into formal product requirements.

Develop end-to-end process maps capturing the journey from initial client idea to final scope, identifying key friction points, information loss, and team divergence.

Analyze complex, unstructured qualitative data to extract repeatable patterns, common bottlenecks, and core user needs.

Formulate design principles, functional requirements, and strategic recommendations to guide the development of the future digital tool or agent.

Create and test low-fidelity process interventions, workflow models, and early concepts to evaluate their impact on clarity and execution.

Design and run interactive workshops to align cross-functional stakeholders, frame core challenges, and test emerging solutions.

Required Qualifications and Skills

Five or more years of experience in service design, UX research, or product discovery within highly ambiguous domains.

Proven ability to synthesize chaotic, disparate inputs into clear frameworks and actionable insights.

Extensive experience analyzing operational workflows and service systems rather than solely focusing on digital user interfaces.

High proficiency in workshop facilitation, collaborative problem framing, and stakeholder management.

Demonstrated autonomy and resilience when navigating open-ended 0→1 initiatives with undefined deliverables.

Familiarity with or strong interest in AI-assisted workflows and agentic tools.

K2 PARTNERING SOLUTIONS PTE. LTD

K2 Partnering Solutions is a professional global recruitment and staffing company which delivers top-tier IT professionals within the niche markets of ERP/CRM/SOA/BI.

In South-East Asia, we are the only foreign based staffing firm that focuses exclusively on the Enterprise Application market. With a focus on both permanent and contract (freelancing) recruitment in Singapore and regionally, our clients include many prestigious international companies as well as several large domestic firms. Being one of most well known technology recruiting firms globally, our main technological verticals include SAP and Cloud Technologies with an unparalleled attention to candidate service and client satisfaction.

We are confident to expand our services in Asia with our trade mark quality control system REQ (Relationship-Expertise-Quality).

Being the Best by working with the Best

K2 has a huge interest in establishing good relationships with IT and Business consultants who are specialized in the SAP/Cloud areas for both permanent and contract (freelancing) opportunities. We deliver on our promises and are able to provide opportunities here in Japan as well as within our global network.

K2 Partnering Solutions was established in London at 1997, we have successfully grown to a 250 million USD turnover company, and expanded our organizations to Europe, USA, South America and Asia with 21 offices operating at the moment.

K2 is currently expanding rapidly in Asia Pacific region. We aim to provide the very best in service to our consultants as well as IT talent to our clients across the region.