全职 DSS Resident Engineer - (IT Engineer) 工作, 薪水, Unisys Johor 公司招聘中 - Ricebowl

We’re seeking a hands-on Campus IT Engineer to provide on-site support for one of our valued clients — a world-leading company renowned for engineering high-performance household appliances.

In this role, you’ll be the trusted IT partner on campus, ensuring smooth day-to-day operations, resolving technical challenges, and keeping systems and meeting spaces running seamlessly.

Key Responsibilities

End-User Support

• Provide deskside support for critical and high-priority users
• Troubleshoot and resolve hardware, software, and OS issues across Windows, macOS (Apple products) , and Linux
• Assist with onboarding by setting up equipment and accounts for new employees

Hardware & Asset Management

• Assemble and configure workstations (PCs, laptops, monitors)
• Perform physical repairs (RAM, SSD, battery replacements)
• Manage IT asset inventory and stock levels
• Set up and maintain office peripherals (printers, docking stations, monitors, etc.)

AV & Meeting Room Technology

• Support and troubleshoot meeting room audio-visual equipment, including Crestron systems

Tools & Compliance

• Use JAMF, Intune, and ServiceNow for device management and ticketing
• Follow company security policies and IT procedures

Qualifications

Required

• High school diploma, GED, or equivalent
• 4–6 years of hands-on IT support experience
• Strong troubleshooting skills across Windows, macOS, and Linux
• Experience with hardware repairs and workstation setup
• Familiarity with endpoint management tools (JAMF, Intune) and ticketing systems (ServiceNow)

Nice to Have

• Technical certification or Associate Degree in IT or related field
• Experience with AV/Crestron equipment

Other Requirements

• Based in or willing to commute to Senai, Johor
• Availability for occasional after-hours support when required