Hiring For Project Manager – System Maintenance - Singapore
We are looking for an experienced Project Manager – System Maintenance to independently own and drive projects, manage end-to-end delivery, and ensure alignment with organisational goals.
The role requires strong capabilities across system maintenance & operations, project management, stakeholder management, service provider management, procurement, financial management, risk management, and governance.
Key Responsibilities
System Maintenance & Operations
- Develop and manage maintenance strategies, including new & renewal initiatives and technology refresh.
- Formulate and manage maintenance contracts, including SLAs, penalties, and exit clauses.
- Evaluate and select service providers through tender evaluations, POCs, and market benchmarking.
- Oversee system operations, ensuring uptime, availability, and continuous improvement.
- Manage service provider performance against agreed service levels and requirements.
- Build and maintain strong service provider relationships while ensuring contractual accountability.
- Support Business Continuity Planning (BCP) and Disaster Recovery (DR) exercises.
- Monitor KPIs related to system health, maintenance effectiveness, and service delivery.
- Develop working knowledge of government applications, internal tools, and CI/CD pipelines and processes, including hands-on configuration where required.
Project & Financial Management
- Manage project costs, change requests, and service requests within budget.
- Maintain accurate financial tracking and provide timely cost forecasts.
- Maintain a live risk register, proactively identifying and escalating emerging risks.
- Manage project teams and resources effectively, providing direction and fostering a positive team culture.
- Manage project communications across technical teams, business owners, and senior management.
Administrative & Documentation
- Manage day-to-day project and operational administration, including meetings, action items, documentation, and correspondence.
- Maintain accurate records of contracts, service agreements, invoices, and procurement documents.
- Prepare management papers, business cases, proposals, briefing notes, and approval submissions.
- Consolidate stakeholder inputs for project status reports, operational updates, and post-review reports.
- Prepare meeting agendas, presentation decks, and minutes, and follow up on action items.
- Ensure all documentation and administrative processes comply with relevant governance and record-keeping standards.
Interested? Please reach out or share your updated CV for further discussion on *************
Thanks & Regards
Urvashi Sharma
Sr. Executive – Talent Acquisition