全职 IT Support Engineer Onsite 工作, 薪水 up to SGD 4,000, HEMMERSBACH SINGAPORE PTE. LTD. Central Region (Singapore) 公司招聘中 - Ricebowl

You will be working for an IT service provider operating worldwide supporting our operative team in handling our international projects.

As IT Support Engineer, you will be providing 2nd line onsite technical Support to Enterprise users of desktop/laptop/PC, assisting with building and deployment of new desktop/laptop hardware, supporting mobile devices and managing tickets using the company’s chosen IT ticketing tool. You will also coordinate and communicate with the central helpdesk team.

This is an excellent opportunity for an experienced IT Support Engineer to take the next step in their IT career and you will:

Provide technical support to end users on Desktops, Laptops, Printers, Handhelds and Smartphones etc.

Troubleshooting hardware related issues and replace parts if needed

Troubleshooting software related issues and apply fix

Work with team members in completing job assignments

Follow process to attend assigned jobs and escalate issues

You already have:
Strong technical skills in trouble shooting issues related to Desktops, Laptops, Printers, Handhelds, Smart phones etc.

2-5 years of experience with end user support.

Strong technical skills in Microsoft Windows operating systems and business productivity applications i.e. MS-Office

Collaboration experience including knowledge of remote control of PCs

Strong customer service skills

Attitude as a team player

Fluency in both written and spoken English

Hemmersbach provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry. As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family.

That’s why Hemmersbach is The Social Purpose IT Company.