全职 F-B Supervisor 工作, 薪水 up to SGD 3,200, EL DEVELOPMENT (VENTURES) PTE. LTD. Central Region (Singapore) 公司招聘中 - Ricebowl

Company Overview

Pullman Singapore Hill Street is a 350-room hotel featuring a rooftop bar, executive lounge, and fitness centre. Part of Accor’s high-end brand, it serves cosmopolitan travellers seeking a blend of work and leisure in a vibrant, welcoming environment.

Job Summary

Coordinate daily food and beverage outlet operations, supervise junior team members, ensure service standards, handle guest interactions, and maintain compliance with hygiene and safety procedures to deliver excellent guest experiences.

Responsibilities

Coordinate and complete opening and closing duties to meet operational standards before service begins

Plan daily outlet operations in the absence of the Manager to ensure smooth workflow

Supervise junior team members and casual labour to ensure timely and accurate completion of assigned tasks

Take and record restaurant reservations and cancellations, reconfirming bookings via phone or email daily

Take food and beverage orders accurately according to guest preferences

Deliver food and beverage services following departmental standards and procedures

Serve all food and beverages according to established service standards

Promote and upsell food and beverage offers to maximize sales revenue and cross-sell other dining venues when the outlet is full

Apply hotel food safety and hygiene standards (HACCP) to maintain compliance

Ensure adequate supply of materials and equipment to support smooth department operations

Handle guest complaints and comments tactfully and efficiently, reporting incidents to management

Supervise and assist in assigned workstations and oversee outlet operations when management is absent

Support other Food & Beverage outlets during peak times or as needed

Inspect outlet and back-of-house cleanliness to ensure compliance with sanitation and hygiene regulations

Maintain comprehensive knowledge of all food and beverage services, menu contents, preparation methods, and hotel features

Follow hotel fire, life safety, and emergency procedures accurately

Attend all briefings, meetings, and training sessions as assigned by management

Follow proper purchasing and requisitioning procedures to maintain inventory control

Preferred competencies and qualifications

Minimum 2 years of relevant experience in a similar capacity

Working knowledge of MS Excel, Word, and PowerPoint

Secondary / High school education

Additional certification(s) in Food & Beverage will be an advantage

Ability to speak other languages and basic understanding of local languages will be an advantage

Good communication and customer contact skills

At Pullman Singapore Hill Street – our world is your playground.

The 350-room hotel will feature a rooftop bar and executive lounge with sweeping views over Fort Canning, the Singapore River, and St Andrew’s Cathedral, along with a vibrant lobby, health and fitness centre and pool.

Pullman is the high-end international brand of the Accor group, mainly targeted at cosmopolitan travellers who have wide connections and enjoy combining work and pleasure.

Accor is a world leading augmented hospitality group, with over 40 brands and more than 5,300 hotels all over the world. Come join us to make the world more welcoming, caring and inspiring.