️ Helpdesk Support Engineer
Location:
Singapore
Working Hours:
Rotational shifts, Monday–Saturday
Shifts:
- 7:00am–4:30pm
- 8:30am–6:00pm
- 1:30pm–11:00pm
Key Responsibilities
Provide
1st-level IT support
for desktops, laptops, applications, hardware and IP phones
Troubleshoot and resolve incidents/service requests within SLA
Log and manage tickets, with escalation to L2/L3 or vendors when required
Set up and maintain IT equipment and asset records
Assist with software/patch deployment
Provide timely updates to users and support teams
Requirements
Diploma/Degree in IT, Computer Science or related field
Helpdesk / Desktop Support experience preferred
Strong troubleshooting and communication skills
Customer-oriented and able to work shifts
Interested? Send us your CV to find out more!
CanWorkOne.SG Employment Pte Ltd
| EA Licence No. 26C3357
EA Personnel:
Tan Soon Hock (Steven) | Reg. No. R1109889