Are you an experienced technical leader with a strong background in security systems, CCTV, access control, and maintenance operations? Join a growing team where you will lead technical operations, manage client relationships, and drive service excellence across multiple projects and customer sites.
Why Join Us?
Competitive salary package up to $6,500/month Basic
Annual Wage Supplement (AWS)
Performance Bonus
Transport Allowance & Mobile reimbursement
Leadership role with high visibility and decision-making authority
Opportunity to work with leading security and surveillance technologies
Key Responsibilities
Lead and manage a team of Technical Officers responsible for security systems servicing, maintenance, troubleshooting, and support
Oversee the end-to-end service and maintenance workflow to ensure timely project delivery and customer satisfaction
Act as the primary point of contact for clients on all service and maintenance-related matters
Plan manpower deployment, resource allocation, and service schedules to meet operational requirements
Drive service quality, productivity, and continuous improvement initiatives
Build and maintain strong relationships with clients and stakeholders
Handle escalations, technical issues, and customer feedback professionally
Monitor service performance, project milestones, and operational KPIs
Ensure proper documentation of infrastructure, systems, maintenance activities, and operational processes
Support system testing, commissioning, troubleshooting, and technical problem resolution when required
Mentor, coach, and develop team members to enhance technical capabilities and performance
Identify opportunities to improve operational processes, service methodologies, and training programs
Collaborate with internal departments and customers to deliver effective technical solutions
Requirements
Diploma or Degree in Electrical Engineering, Mechanical Engineering, Computer Science, or related disciplines
Minimum 6 years of relevant experience in technical operations, service delivery, maintenance, or project management
Proven leadership experience managing technical teams
Strong client-facing, communication, and stakeholder management skills
Excellent planning, coordination, and problem-solving abilities
Ability to manage multiple projects and priorities simultaneously
Self-driven, hands-on, and able to work independently
Preferred Experience
Experience in Security Systems, CCTV, Access Control, Intrusion Detection, or related industries
Familiarity with system installation, testing, commissioning, maintenance, and troubleshooting
Exposure to service operations and customer support environments
Interested candidates please WhatsApp me at +************* 0823 or send in your resume to *************
https://**************************
We regret to inform you that only shortlisted candidates will be notified.
Willie Goh | EA Reg No: R2197853
Swift Search Global Pte Ltd | EA No: 18C9495
Swift Search Global Pte Ltd is a Newly Founded Recruitment Agency by a group of established and experienced Recruitment Consultants. Providing reliable recruitment and outsourcing manpower solutions. We are a business inspired by Vision, driven by Mission and underpinned by Values. We have put our Vision, Mission and Values here for you to see, along with what they mean to our candidates, clients and partners so that you can decide whether we are a company built of things which matter to you.