- Kuala Lumpur Federal Territory Malaysia
工作地点
职位描述
岗位职责
Roles & Responsibilities:
· Create folders for claim cases by matching the correct Member Identification Number, compressing the files, and importing them into the system for task assignment.
· Review and manage "priority cases" from the daily case report, and notify team so they are aware and can give these cases extra attention during processing.
· Combine pending transaction reports from systems and group them by the number of aging days for review.
· Review and separate cases by the nature of the claims
· Mail Management – Review and sort incoming emails, determine the required follow-up actions, verify member details when needed, update status and remarks in trackers, record key information, and ensure urgent or high-priority emails are handled promptly
· Standard Operating Procedures / Training Materials - Housekeeping i.e. formatting and structure
Pay: From RM3,000.00 per month
Benefits:
Work Location: Hybrid remote in Kuala Lumpur
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